TERMS & CONDITIONS

& PRIVACY STATEMENT

Welcome to our Online Store, owned and operated by CORTESIA, LLC. This statement discloses the privacy practices for this Website, including an explanation of which personally identifiable information of yours is collected; the organization collecting the information; how the information is used; with whom the information may be shared; which choices are available to you regarding collection, use and distribution of the information; the kind of security procedures that are in place to protect the loss, misuse or alteration of information; and how you can correct any inaccuracies in the information.

Questions regarding this statement should be directed to CORTESIA, LLC. 84540 McBeth Rd, Eugene, OREGON, 97405

Section 1 – Information Collection and Use

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

To make use of some features on our Website, such as creating an account or receiving a newsletter via a mailing list, visitors need to register and to provide certain information as part of the registration process. We may ask, for example, for your name, e-mail address, and zip code, or incidental information. The information you supply will help us to offer you more personalized features, to tailor our Website to your interests and make it more useful to you.

Our systems will remember some of your information the next time you login and use our Website, but you can always change your information by going back to the pages where you originally entered it. In short, the more you tell us about yourself, the more value we can offer you. Supplying such information, however, is entirely voluntary.

When you submit any personally identifying information over this Website, CORTESIA, LLC will:

1. Use the information for the purposes described at the time you submit it (for example, your name, address, telephone number, and e-mail address provided while ordering one of our products or services will be used in connection with the processing and fulfillment of your order)

2. Use the information to contact you to make you aware of other products and services of interest. Of course, if you want to remain completely anonymous, you are still free to take advantage of the publicly available content on our Website without registration.

Use of “Cookies”
To help make our site more responsive to the needs of our visitors, we invoke a standard feature of browser software, called a "cookie," to assign each visitor a unique, randomly generated number that temporarily resides on your computer. The cookie itself does not actually identify the visitor, just the particular computer session that a visitor uses to access our Website. Unless you voluntarily identify yourself, we won't know who you are, even if we generate a cookie for your particular Website session. The only personal information a cookie can contain is information you supply.

We use cookies to help us tailor our Website to your needs, to deliver a better, more personalized service, and to remember certain choices you’ve made so you don’t have to re-enter them. We may use cookies to track the pages on our Website visited by our users, for example. We can build a better Website if we know which pages our users are visiting and how often. Of course, you can set your browser not to accept cookies, but if you do, you may not be able to take advantage of the personalized features enjoyed by other visitors to our Website.

In connection with the standard operation of CORTESIA, LLC systems, certain non-personally identifiable information about visitors to this Website is recorded. This information is used primarily to tailor and enhance visitors’ experience using the Website. We may use this information in an aggregate, non-personally identifiable form to, among other things, measure the use of our Website and determine which products and services are the most popular with Website visitors.

Email marketing: With your permission, we may send you emails about our store, new products and other updates. We do not sell or share your personal information with any other companies or persons.

Section 2 - Consent

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by CONTACTING US

A special note about children’s use of Website and Consent:
CORTESIA, LLC does not knowingly collect personally identifiable information from children under the age of thirteen and does not wish to collect any such information. Federal law requires Website operators who collect personal information from children under the age of thirteen to first get parental consent, and children should always get permission from their parents before sending any information about themselves (such as their names, e-mail addresses, and phone numbers) over the Internet, to us or to anyone else. The information made available to CORTESIA, LLC falls into two categories: (1) information voluntarily supplied by visitors to the Website and (2) tracking information recorded as visitors navigate through the Website.

Section 3 - Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Section 4 – WooCommerce & Paypal

Our store is hosted by WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you. They store your data on a secure server behind a firewall.

Payment: If you choose a direct payment gateway to complete your purchase, then your credit card data is stored. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements ensure the secure handling of credit card information by our store and its service providers.

Section 5 - Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Links: When you click on links on our store (from third-party), they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google Analytics: Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

Section 6 - Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Section 8 - Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Section 9 - Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at:
CORTESIA, LLC. 84540 McBeth Rd, Eugene, OREGON, 97405

Email: [email protected] OR [email protected]