TERMS
& CONDITIONS
&
PRIVACY STATEMENT
Welcome to our Online Store, owned and operated by CORTESIA, LLC. This statement discloses
the privacy practices for this Website, including an explanation of which
personally identifiable information of yours is collected; the organization
collecting the information; how the information is used; with whom the
information may be shared; which choices are available to you regarding
collection, use and distribution of the information; the kind of security
procedures that are in place to protect the loss, misuse or alteration of
information; and how you can correct any inaccuracies in the information.
Questions regarding this statement should be
directed to CORTESIA, LLC. 84540 McBeth
Rd, Eugene, OREGON, 97405
Section
1 – Information Collection and Use
When you purchase
something from our store, as part of the buying and selling process, we collect
the personal information you give us such as your name, address and email
address. When you browse our store, we also automatically receive your
computerÕs Internet Protocol (IP) address in order to provide us with
information that helps us learn about your browser and operating system.
To make use of some features on our Website, such as
creating an account or receiving a newsletter via a mailing list, visitors need
to register and to provide certain information as part of the registration process. We may ask, for
example, for your name, e-mail address, and zip code, or incidental information.
The information you supply will help us to offer you more personalized
features, to tailor our Website to your interests and make it more useful to
you.
Our systems will remember some of your information
the next time you login and use our Website, but you can always change your
information by going back to the pages where you originally entered it. In
short, the more you tell us about yourself, the more value we can offer you.
Supplying such information, however, is entirely voluntary.
When you submit any personally identifying
information over this Website, CORTESIA,
LLC will:
1.
Use the
information for the purposes described at the time you submit it (for example,
your name, address, telephone number, and e-mail address provided while
ordering one of our products or services will be used in connection with the
processing and fulfillment of your order)
2.
Use the
information to contact you to make you aware of other products and services of
interest. Of course, if you want to remain completely anonymous, you are still
free to take advantage of the publicly available content on our Website without
registration.
Use of
ÒCookiesÓ
To help make our site more responsive
to the needs of our visitors, we invoke a standard feature of browser software,
called a "cookie," to assign each visitor a unique, randomly
generated number that temporarily resides on your computer. The cookie itself
does not actually identify the visitor, just the particular computer session
that a visitor uses to access our Website. Unless you voluntarily identify
yourself, we won't know who you are, even if we generate a cookie for your
particular Website session. The only personal information a cookie can contain
is information you supply.
We use cookies to help us tailor our Website to your needs, to deliver a
better, more personalized service, and to remember certain choices youÕve made
so you donÕt have to re-enter them. We may use cookies to track the pages on
our Website visited by our users, for example. We can build a better Website if
we know which pages our users are visiting and how often. Of course, you can
set your browser not to accept cookies, but if you do, you may not be able to
take advantage of the personalized features enjoyed by other visitors to our
Website.
In connection with the standard
operation of CORTESIA, LLC systems,
certain non-personally identifiable information about visitors to this Website
is recorded. This information is used primarily to tailor and enhance visitorsÕ
experience using the Website. We may use this information in an aggregate,
non-personally identifiable form to, among other things, measure the use of our
Website and determine which products and services are the most popular with
Website visitors.
Email marketing: With your permission, we may send you emails about our store, new
products and other updates. We do not sell or share your personal information
with any other companies or persons.
Section 2 - Consent
How do you get my consent?
When you provide us with personal information to complete a transaction, verify
your credit card, place an order, arrange for a delivery or return a purchase,
we imply that you consent to our collecting it and using it for that specific
reason only. If we ask for your personal information for a secondary reason,
like marketing, we will either ask you directly for your expressed consent, or
provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us
to contact you, for the continued collection, use or disclosure of your
information, at anytime, by CONTACTING
US
A
special note about childrenÕs use of Website and Consent:
CORTESIA, LLC does not knowingly
collect personally identifiable information from children under the age of
thirteen and does not wish to collect any such information. Federal law
requires Website operators who collect personal information from children under
the age of thirteen to first get parental consent, and children should always
get permission from their parents before sending any information about
themselves (such as their names, e-mail addresses, and phone numbers) over the
Internet, to us or to anyone else. The information made available to CORTESIA, LLC falls into two
categories: (1) information voluntarily supplied by visitors to the Website and
(2) tracking information recorded as visitors navigate through the Website.
Section 3 - Disclosure
We may disclose your personal information if we are
required by law to do so or if you violate our Terms of Service.
Section 4 – WooCommerce
& Paypal
Our store is hosted by WooCommerce. They provide us with the
online e-commerce platform that allows us to sell our products and services to
you. They store your data on a secure server behind a firewall.
Payment: If you choose a direct payment gateway to
complete your purchase, then your credit card data is stored. It is encrypted through the Payment Card Industry Data Security Standard
(PCI-DSS). Your purchase transaction data is stored only as long as is
necessary to complete your purchase transaction. After that is complete, your
purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as
managed by the PCI Security Standards Council, which is a joint effort of
brands like Visa, MasterCard, American Express and Discover. PCI-DSS
requirements ensure the secure handling of credit card information by our store
and its service providers.
Section 5 - Third-Party
Services
In general, the third-party providers used by us will
only collect, use and disclose your information to the extent necessary to
allow them to perform the services they provide to us. However, certain
third-party service providers, such as payment gateways and other payment
transaction processors, have their own privacy policies in respect to the
information we are required to provide to them for your purchase-related
transactions.
For these providers, we recommend that you read their
privacy policies so you can understand the manner in which your personal
information will be handled by these providers.
Links: When you click on links on our store (from third-party), they may
direct you away from our site. We are not responsible for the privacy practices
of other sites and encourage you to read their privacy statements.
Google Analytics: Our store uses Google Analytics to help us learn about who visits our
site and what pages are being looked at.
Section 6 - Security
To protect your personal information, we take reasonable
precautions and follow industry best practices to make sure it is not
inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the
information is encrypted using secure socket layer technology (SSL) and stored
with AES-256 encryption. Although no method of transmission over the Internet
or electronic storage is 100% secure, we follow all PCI-DSS requirements and
implement additional generally accepted industry standards.
Section 8 - Age of Consent
By using this site, you represent that you are at least
the age of majority in your state or province of residence, or that you are the
age of majority in your state or province of residence and you have given us
your consent to allow any of your minor dependents to use this site.
Section 9 - Changes to this
Privacy Policy
We reserve the right to modify this privacy policy at any
time, so please review it frequently. Changes and clarifications will take
effect immediately upon their posting on the website. If we make material
changes to this policy, we will notify you here that it has been updated, so
that you are aware of what information we collect, how we use it, and under
what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company,
your information may be transferred to the new owners so that we may continue
to sell products to you.
Questions and Contact
Information
If you would like to: access, correct, amend or delete any personal
information we have about you, register a complaint, or simply want more
information contact us at:
CORTESIA,
LLC. 84540 McBeth Rd, Eugene, OREGON, 97405
Email: [email protected]
OR [email protected]